Technical Support 1

Digital Fashion Pro Technical Support Page / Troubleshooting


1. Make sure your computer / laptop meets the system requirements.


2. Make sure you have followed the printed instructions that came in your box in full.


3. Go into the Z Troubleshooting Folder on your DFP USB Drive and follow instructions within the folder.


4. If all of the above steps do not solve the issue – send us an E-mail at to start a ticket. Be sure to include your phone number, order number and name on the order in your email.


5. Do you have a Mac Book Pro with a Thunderbolt 3 Connection? You will need a Thunderbolt 3 to USB Connector to install your Digital Fashion Pro USB. They cost around $10 from Amazon.